
Is it safe to use Credit / Debit cards at this store ?
At our Company’s official website; your privacy and security is our first motto. Please refer to company’s privacy policy. As company is not storing any of your confidential or sensitive card details as company is using reputed third party’s payment gateway services for providing more secure and purely trustworthy shopping experience to its customers.
What payments method Shrungar is using ?
Company have made collaboration with globally reputed CC Avenue / PayPal for providing authentic and safer payments service. Hence by company is assuring every customer that payments made on our online website / store remains 100 % safe, secure and reliable.
Company is taking payments via direct bank transfer to their bank account on very special or specific request. If you are not able to make payment via these mentioned options than please contact us to shorting out the problem.
Does the products shown in photos on our online store are accurate?
Yes, with every effort we have tried our best to put exact product image of our original one. Customer can get assurance that with the neglecting very minor tolerances the arriving product against your order will remain the same. We request you to neglect minor tolerances which are being happening due to screen resolution and contrast effects of computer screens. Though unsatisfied customers could refer our returns and exchange policy.
What size of Jewellery Product should I choose ?
We request you to refer our “ Size Guide “ before you buy any of our jewellery product. Wherever it is needed; we have already mentioned the size chart along with all the product’s detailed information.
How one could know that products we sell are Authentic ?
You are purchasing from official online store of Shrungar Jewellers. We guarantee that every item being sold by Shrungar Jewellers on their official online store are 100% authentic and delivered as per the description mentioned for each item. However we refuse to comment for item which is not being purchased from Shrungar.
We will give certificate of recognised international institutes for our jewellery wherever it is needed. Though after receiving products; customer could make inspection from any third party and if you feel unsatisfied from our product you can return it up. For it kindly refer our returns & exchange policy.
Is it necessary to have an account to Purchase Merchandise ?
No. You can browse through our collection without creating account on our store and could select the merchandise you like. You can proceed for final checkout without creating account on our store. However we recommend you to create your personal account on our store with very easy and smooth process. This will help you for smooth and better shopping experience from our online store.
How could I purchase from this online store ?
Browse through all our collection i.e., New Arrivals, Bridal, Shop by Collection, Shop by category etc. Once you found what you were looking for; click on the ‘Add to Cart’ button. Review your selection by clicking ‘Cart’ icon on the top of the page. You can use ‘Remove’ items too for deleting items which got selected by mistake or you don’t want any more from your cart. If you wish to keep continue browsing, click on “Continue Shopping “ button for the same. For completing your order, click on ‘Check Out’ button.